Privacy Policy for Light up Houston

Last updated: December 6, 2025

Introduction

Light up Houston (“Company,” “we,” “us,” or “our”) operates the website located at [your URL] (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or otherwise interact with us online.​

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.​

Information We Collect

We may collect the following types of information when you use Light up Houston:​

  • Contact information such as name, email address, phone number, and mailing address when you submit forms or contact us.

  • Account or profile information if you create an account (such as username, password, and related details).

  • Usage data such as IP address, browser type, device identifiers, pages visited, and time spent on the Site, collected through cookies, pixels, and similar technologies.

  • Transaction information if you make a purchase or booking, including order details and limited payment-related information (payment processing is generally handled by third‑party processors).​

If you choose not to provide certain information, some features of the Site may not be available or function properly.​

How We Use Your Information

We may use the information we collect for purposes including:​

  • Providing, operating, and maintaining the Site and our services.

  • Processing and managing orders, bookings, or other transactions you initiate.

  • Responding to your inquiries, requests for support, or other communications.

  • Sending you administrative information such as updates to our terms, policies, or services.

  • Sending marketing or promotional communications (where permitted by law and your preferences).

  • Analyzing usage and improving the functionality, security, and performance of the Site.

  • Detecting, preventing, and addressing technical issues, fraud, or other harmful activity.

Legal Bases for Processing (If in the EEA, UK, or Similar Regions)

If you are located in the European Economic Area, United Kingdom, or another region with similar data protection laws, our legal bases for processing your personal data may include:​

  • Your consent.

  • Performance of a contract with you.

  • Compliance with a legal obligation.

  • Our legitimate interests, such as improving our services, securing the Site, and communicating with you, provided these are not overridden by your data protection rights.

Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and other tracking technologies to collect and store certain information when you use the Site.​

Cookies help us:

  • Recognize your browser or device.

  • Remember your preferences.

  • Understand how visitors use the Site so we can improve performance and content.

You can usually modify your browser settings to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.​

How We Share Your Information

We may share your information in the following situations:​

  • Service providers: With third‑party vendors who perform services for us, such as hosting, analytics, email delivery, customer support, or payment processing, and who are required to handle your data only for these purposes.

  • Business transfers: In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.

  • Legal and safety: When required to comply with applicable laws, lawful requests, or legal processes, or to protect the rights, property, and safety of Light up Houston, our users, or others.

We do not sell your personal information in the traditional sense, but you should review and adjust cookie or marketing preferences where applicable to control certain types of data sharing.​

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to meet legal, accounting, or reporting requirements.​

When we no longer need your information, we will delete or anonymize it, or if that is not possible, we will securely store it and isolate it from further processing until deletion is possible.​

Security of Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.​

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account.​

Your Privacy Rights

Depending on your location, you may have some or all of the following rights regarding your personal information:​

  • Access: Request confirmation that we process your data and obtain a copy.

  • Correction: Ask that we correct inaccurate or incomplete information.

  • Deletion: Request that we delete certain information, subject to legal or contractual restrictions.

  • Restriction: Ask us to limit the processing of certain data.

  • Objection: Object to certain types of processing, including direct marketing.

  • Portability: Request a copy of certain information in a structured, commonly used, machine‑readable format.

  • Withdraw consent: Where processing is based on consent, withdraw that consent at any time (this does not affect processing before the withdrawal).

To exercise these rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding.​

If you are in the EEA, UK, or a similar jurisdiction, you may also lodge a complaint with your local data protection authority if you believe your rights have been violated.​

Children’s Privacy

The Site is not intended for children under 13 years of age (or a higher age where required by local law), and we do not knowingly collect personal information from children in this age group.​

If you believe a child has provided us with personal information, please contact us so we can take steps to delete that information as required by applicable law.​

International Data Transfers

If you access the Site from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country that may have different data protection laws than your own.​

Where required, we take appropriate measures to ensure that international transfers comply with applicable data protection laws, such as using standard contractual clauses or other approved safeguards.​

Third‑Party Websites and Services

The Site may contain links to third‑party websites, services, or content that are not operated or controlled by Light up Houston.​

This Privacy Policy does not apply to those third‑party properties, and we are not responsible for their content, privacy practices, or security. You should review the privacy policies of any third‑party websites or services you visit.​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.​

When we make changes, we will revise the “Last updated” date at the top of this page and, where required by law, provide additional notice (such as by prominent notice on the Site or by email).​

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, you can contact us at:​ lightuphoustontx@gmail.com

Light up Houston